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Privacy policy

1. Overview

This Privacy Policy explains how LAMANSHOP ("we," "us," "our") collects, uses, shares, and protects personal data when you visit our online store or place an order with us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection law. Please read this policy carefully to understand our practices regarding your personal data.

2. Controller

The controller responsible for the processing of personal data on this website is:
LAMANSHOP
3 Schwestern
10997 Berlin, Germany
Email: contact@lamanshop.shop
Phone: +4934935175781

If you have any questions about this Privacy Policy or about how your personal data is processed, please contact us using the details above.

3. Data We Collect

We collect personal data in the following situations, and only to the extent necessary for the corresponding purpose.

3.1 When You Visit the Site

When you browse our website, our server automatically and temporarily logs certain technical information for security and reliability purposes. This includes your IP address, the date and time of access, the URL requested, the referring page, your browser type, and your operating system. This data is processed on the basis of our legitimate interest in ensuring the stability, security, and proper functioning of our website (GDPR Art. 6(1)(f)).

3.2 When You Place an Order

To process and fulfill your order, we collect the information necessary to complete the purchase and deliver your products. This includes your name, billing address, shipping address, email address, phone number (optional), and payment details. This data is processed because it is necessary for the performance of the contract between you and us (GDPR Art. 6(1)(b)).

3.3 When You Contact Us

If you contact us, for example by email or through a contact form, we store the content of your message together with your contact details so that we can respond to your inquiry and, where relevant, keep a record of the correspondence. This data is processed on the basis of the (pre-)contractual relationship with you and, where applicable, our legitimate interest in handling and documenting customer communication (GDPR Art. 6(1)(b) and (f)).

4. How We Use Your Data

We use the personal data described above only for the purposes for which it was collected, in particular to:

  • operate, maintain, and secure our website;
  • process, fulfill, and ship your orders, and handle related payments;
  • communicate with you about your orders or inquiries;
  • comply with our legal and contractual obligations.

5. Sharing of Data

We do not sell your personal data. We only share personal data with third parties where:

  • you have given your explicit consent;
  • sharing is necessary to fulfill our contract with you (for example, with shipping and payment service providers involved in delivering your order);
  • we are subject to a legal obligation requiring disclosure; or
  • we have a legitimate interest in the disclosure, in accordance with GDPR Art. 6(1)(f).

Any third party that processes personal data on our behalf is contractually bound to use it only for the agreed purposes and to apply appropriate technical and organizational security measures.

6. Cookies

Our website uses cookies. Cookies that are strictly necessary for the operation of the site are set automatically, as they are essential for its technical functioning. Optional cookies, such as those used for analytics or marketing purposes, are only set after you have given your consent through our cookie banner. You may withdraw your consent to optional cookies at any time with effect for the future.

7. Services We Use

7.1 Hosting

This website is hosted on the Shopify platform, provided by Shopify Inc., 150 Elgin Street, Ottawa, ON, K2P 1L4, Canada. Shopify processes certain technical and order-related data on our behalf in order to operate the store.

7.2 Payment Processing

Payments are processed by our configured payment providers. Depending on availability at checkout, you may pay using Visa, Mastercard, American Express, Discover, Diners Club, Google Pay, or Apple Pay. When you make a payment, your payment details are transmitted directly to the relevant payment provider for processing. Each payment provider processes your data under its own privacy policy, and we encourage you to review it.

7.3 Shipping

We currently ship orders to the United Kingdom and Germany. To deliver your order, your name, shipping address, and, where necessary, contact details are shared with the shipping or logistics provider handling your delivery.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements to which we are subject. Where personal data is no longer required, it is deleted or anonymized.

9. Your Rights

Under the GDPR, you have the following rights with respect to your personal data:

  • Right of access — request confirmation of whether we process your data and access to that data (Art. 15);
  • Right to rectification — request correction of inaccurate or incomplete data (Art. 16);
  • Right to erasure — request deletion of your data, subject to legal exceptions (Art. 17);
  • Right to restriction of processing — request that we limit how we use your data in certain circumstances (Art. 18);
  • Right to data portability — request a copy of your data in a structured, commonly used, machine-readable format (Art. 20);
  • Right to withdraw consent — withdraw any consent you have given at any time, without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3));
  • Right to lodge a complaint — lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your habitual residence, place of work, or the place of the alleged infringement (Art. 77).

10. Right to Object

Where we process your personal data on the basis of a legitimate interest under GDPR Art. 6(1)(f), you have the right to object to that processing at any time under GDPR Art. 21, for reasons arising from your particular situation. If you object, we will no longer process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

11. Data Security

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse, or alteration. While we take reasonable steps to secure your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. The current version, available on this page, is always the one that applies.

13. Contact

To exercise any of the rights described above, or if you have any questions about this Privacy Policy, please contact us at contact@lamanshop.shop or by phone at +4934935175781.